What type of cubicle is recommended to enhance acoustics and visual acuity in the call center offices?

In call center offices, it is crucial to create an environment that minimizes noise while also allowing for visual communication among the team. A cubicle with a partial height barrier strikes a balance between privacy and openness. This design not only helps reduce sound transfer between workstations—which is essential in a high-noise environment like a call center—but also allows employees to see and interact with one another, fostering collaboration.

The partial height barrier provides enough separation to limit distractions from direct conversations while still enabling staff to maintain sight lines to their colleagues. This contributes to a more engaged and communicative office atmosphere, making it easier for employees to assist one another as needed.

In contrast, options like glass cubicles may create a more open feel but can contribute to acoustical issues by allowing sound to travel freely, reducing the ability to concentrate. Similarly, drywall partitions offer greater privacy but can inhibit visual interaction, making it harder for team members to communicate effectively. Concrete hollow blocks (CHB) also provide significant separation and privacy but at the cost of both visibility and a welcoming atmosphere. Therefore, the choice of a partial height barrier cubicle is ideal for enhancing both acoustics and visual acuity in a call center setting.